Privacy Policy

1. Information We Collect

We collect only the information necessary to provide you with secure access to Sharps Edge:

• Account Information: Username, email address, a salted one-way hash of your password (we never store your actual password), the date you accepted our Terms, and your subscription tier.
• Billing Records: Stripe customer and subscription identifiers and status. We never receive, process, or store your credit card numbers on our servers.
• Content You Submit: Questions and prompts you enter into AI chat and report features.
• Technical Information: IP address, device/browser type, and request timestamps logged by our cloud hosting infrastructure for security and abuse prevention.
• Local Device Storage: Preferences such as dismissed announcements, local settings, and saved pick logs stored directly in your browser.

2. How We Use Your Information

We use your data solely to create and authenticate your account, maintain your subscription access, deliver predictive sports models, send essential transactional emails (like password resets and receipts), prevent abuse, and keep the platform secure. We do not monetize or sell your data.

3. Trusted Service Providers

We work only with vetted, industry-leading technology partners:

• Stripe, Inc.: Certified PCI-DSS Level 1 payment processor handling all transactions and billing.
• Vercel, Inc.: Secure cloud serverless hosting and database infrastructure.
• Google LLC (Gemini API): Processes matchup analysis and statistical queries for our AI reports. Please do not submit personal financial or identifying data in AI chat.
• Resend: Secure transactional email delivery for account verification and security notices.

4. Cookies & Do Not Track

We use only strictly necessary HTTP-only authentication session cookies to keep you signed in securely. We do not use third-party marketing, ad-targeting, or behavioral cookies. Because we do not track users across third-party websites, our service does not alter its behavior in response to browser Do Not Track (DNT) headers.

5. Data Retention & Account Deletion

Your account information is maintained while your account is active. You may request permanent deletion of your account and personal records at any time by emailing support@sharpsedge.win. Deletions are processed within 30 days, retaining only records required by federal, state, or tax laws.

6. Security Standards

All traffic between your browser and Sharps Edge is encrypted using industry-standard TLS 1.3 / HTTPS. Account passwords are encrypted using high-cost one-way cryptographic hashing algorithms.

7. State Privacy Rights (CCPA / CPRA & Others)

Under state privacy laws (including California, Virginia, Colorado, Connecticut, and others), you have the right to request disclosure of the personal information we collect, request correction of inaccurate data, or request complete deletion. We never sell your personal information or share it for cross-context behavioral advertising. To exercise your rights, email support@sharpsedge.win from your account email.

8. Age Restriction (21+ Only)

Sharps Edge is intended exclusively for adults aged 21 and older. We do not knowingly collect or solicit personal information from anyone under the age of 21. If we discover a minor has registered an account, that account and all associated data will be deleted immediately.

9. Privacy Contact & Inquiries

For any questions regarding this Privacy Policy, your personal information, or customer support, contact our team at support@sharpsedge.win or sharpsedgewin@gmail.com.